Vendor Guidelines

Community Guidelines

Effective date of below Community Guidelines: September 29th, 2016

Community is at the heart of all we do at Alaskafy. Alaskafy members use community features to connect, inspire each other, share knowledge, discuss ideas, and build personal and professional relationships. Community spaces include the Members, Wall, News Feed, Activity, Forums, Following, Messaging, Tagging, Liking and Groups. By using any of Alaskafy’s community features, you’re agreeing to this policy and our Terms and Conditions.

Members who use any of the community features must be over 18 years old. In addition, to make sure that Alaskafy continues to be a place that’s safe and respectful, the following policies apply to all community spaces:

  1. Respect other members’ privacy. Private or personally identifying information should not be shared in public areas of the site.
  2. Community tools or features may not be used to interfere with another member’s business.
  3. Be respectful towards other members. Community spaces may not be used to publicly disparage a specific member, shop, or item.
  4. Community spaces may not be used to harass other members. Similarly, content posted in community spaces may not promote, support, or glorify hatred.
  5. You may not publish or post threats of violence against others or promote or encourage others to engage in violence or illegal activity.

Forums

The Forums are divided into different sections, including Questions, Discussions, Bugs, Chitchat, Promos, Group Forums and more.

Please keep in mind that the Forums are a public space, and that your posts are permanent (unless they are deleted by Alaskafy for violation of our policies). Your posts may not disparage or violate the privacy rights of another member. Every member is responsible for what they post in the Forums. Forum moderators work to make the Forums a welcoming place for all, and may take certain actions to keep the Forums organized and helpful for everyone.

Groups

Groups are a community feature on Alaskafy where you can connect with other members. Members use groups to share information about running a local business, get advice from experienced sellers, or gather to socialize. Buyers can browse Groups by theme or location to find items and shops that might interest them.

Groups are self-governing and self-moderating. Every group has one Admin, and the admin may appoint one or more leader(s) to help run the group. A Group may also have a charter detailing membership requirements and expectations for the Group. Group leadership is responsible for enforcing the group’s charter.

By using Alaskafy’s Group feature, you acknowledge that:

  1. Alaskafy is not responsible for or involved in a group’s membership policies, dues, finances, or any other actions.
  2. Group forums may not be used to demonstrate or discuss disputes with other members or with Alaskafy.
  3. A Group may not use mature, profane, or racist language or images in the groups’s name, banner, or logo.
  4. A groups may not be used for the sole purpose of redirecting traffic to another web location. Alaskafy reserves the right to refuse links on any profile page or group page for any reason. Unsolicited promotion or advertisement from representatives or affiliates of outside services, websites, or other products is not allowed.
  5. Any use of the term “Alaskafy,” other Alaskafy’s Trademarks or similar marks must comply with Alaskafy’s Trademark Policies.
  6. Group moderation is the responsibility of the Group Admin. Group Forums are subject to this Community Policy.
  7. Alaskafy staff will not monitor third-party forums or other independent group sites.
  8. Alaskafy will not mediate disputes between groups and outside parties, nor disputes between groups or group members.
  9. If a Group chooses to use a dedicated item listing tag (also called a “group tag”), it must contain the word “group.” Alaskafy will not mediate disputes regarding use of group tags on item listings.

If you have any questions about our Community Guidelines, please email us here: Send us an eMail

Or Write:

Alaskafy LLC
11406 Borealis Street
Eagle River, AK  99577
907-854-7444

Checkout Policy

Effective date of below Checkout Policy: September 29th, 2016

 

Alaskafy uses PayPal adaptive payments REST API for checking out. This service is very secure and safe and allows Alaskafy to provide parallel payment types. Customers can pay with their PayPal account or their credit cards and then both the Seller and Alaskafy gets paid for the transaction. To use Alaskafy’s PayPal checkout services you must have an active PayPal account.  This policy explains all of your rights and responsibilities when using Alaskafy’s adaptive PayPal checkout.

1. Accepting these terms

This document (adaptive PayPal checkout Policy or the “Policy,” for short) sets out your rights and responsibilities when you use adaptive PayPal Checkout on Alaskafy’s services (we’ll refer to our website, mobile apps and other services as our “Services”), so please read it carefully. By using adaptive PayPal Checkout, you’re agreeing to the Policy. This Policy is a legally binding contract between you and Alaskafy.

2. Overview

Adaptive Paypal Checkout allows sellers to (a) accept payment by authorized credit and debit card transactions or PayPal (b) have those funds credited to a seller’s Shop Payment Account with Alaskafy, and (c) have those funds deposited into a seller’s designated PayPal account.

Adaptive PayPal Checkout is only available to sellers who are at least 18 years old who register and are approved to be a vendor on Alaskafy.

Sellers may only use Adaptive PayPal Checkout for the sale of items listed on Alaskafy’s Services, and agree to ship sold items once a payment transaction is complete and reflected in their Shop Payment Account. Alaskafy reserves the right to terminate a seller’s access to Adaptive PayPal Checkout t if the seller uses Adaptive PayPal Checkout in any other manner.

Buyers may authorize a payment with any major credit or debit card accepted by PayPal.

3. Alaskafy’s Rights and Responsibilities

Adaptive PayPal Checkout functionality may be made available, modified, or discontinued by us at any time without notice and is subject to the limitations in Alaskafy’s Terms and Conditions.

As a security measure, we may impose transaction limits on buyers and sellers. For example, we may impose limits relating to the value of any transaction, deposit, or adjustment, or limits relating to the cumulative value of all transactions, deposits, or adjustments during a period of time. We may also impose limits related to the number of transactions per day or other period of time. We will not be liable to a seller: (a) if we do not proceed with a transaction, deposit, or adjustment that would exceed any limit established by us, or (b) if we permit a buyer to withdraw from a transaction.

Alaskafy may refuse service of Adaptive PayPal Checkout to anyone, for any reason, at any time.

Alaskafy reserves the right to decline transactions that we believe to be high risk, fraudulent, or in violation of Alaskafy’s Terms and Conditions.

In the event that a buyer does not make payment for the purchase of a legitimate item sold using Adaptive PayPal Checkout (e.g., where the buyer used a stolen or unauthorized credit card), Alaskafy may provide limited payment protection to the seller, in the interest of fairness.

Alaskafy maintains records associated with transactions on Adaptive PayPal Checkout and does not pass any secure data, including credit card numbers or bank account information to any sellers. Sellers will only receive shipping information and limited buyer account information necessary to complete the order. Alaskafy’s Privacy Policy further explains how Alaskafy handles user information.

Alaskafy will send you any relevant notices regarding your use of Adaptive PayPal Checkout t in accordance with our communications policy.

4. Seller Rights and Responsibilities

A. Shop Payment Accounts. Adaptive PayPal Checkout is only available to sellers who register and are approved for a Vendor Account. A vendor Payment Account allows sellers to track payment amounts, refunds, and fees related to transactions. Sellers must provide accurate personal information as requested during registration, and are responsible for maintaining and updating that information as necessary. Sellers will not impersonate any person or use a name he or she is not legally authorized to use. Sellers authorize us, and authorized agents, to verify the their information (including any updated information) by accessing public records and obtaining credit reports if necessary about the sellers in order to approve a vendor acount. Sellers also authorize Alaskafy to verify the sellers’ information from time to time while the sellers are using Adaptive PayPal Checkout. Alaskafy verifies sellers’ information in order to safeguard the integrity of the marketplace and reduce the risk of fraud, money laundering, terrorist financing, and the violation of trade sanctions.

Vendor Payment Accounts are only available to individuals who are eligible to be sellers on Alaskafy’s services and who have a valid PayPal account.

B. Disputes. Sellers agree to resolve any disputes directly with a buyer or with the assistance of the dispute management and refund tools available on Alaskafy, and in accordance with our Vendor Guidelines and Terms and Conditions. In the event that a dispute is escalated to Alaskafy’s Support Team, Alaskafy reserves the right to issue a refund to a buyer if a transaction is found to be in violation of Alaskafy’s Vendor Guidelines and Terms and Conditions.

In the event that a buyer submits a chargeback, Alaskafy will respond to the credit card networks on behalf of the seller involved in the transaction; the seller agrees to provide any requested information to us within five calendar days of the request. Alaskafy reserves the right to recoup funds associated with buyer chargebacks.

C. Communications. We will inform sellers of each transaction, or of other information pertaining to Adaptive PayPal Checkout, using our standard communication procedures, including by email or through Alaskafy’s messaging.

D. Refunds. Sellers may provide refunds or adjustments to buyers for payments made through Adaptive PayPal Checkout using the refund functionality in their Shop Payment Account. Funds to cover refunds will be deducted from the seller’s Shop Payment Account balance.

E. International Trade Laws. You agree that your use of Adaptive PayPal Checkout will not involve any countries, entities, individuals or items prohibited by sanctions, embargoes, regulations or orders administered by the US Department of Treasury’s Office of Foreign Assets Control (“OFAC”) or other government agencies.

5. Deposits

All transaction fees associated with a purchase, e.g. purchase price + shipping are immediately credited to the sellers Vendor Shop Account less Alaskafy’s commission.

6. Recoupment

A. We reserve the right, in our sole discretion, to seek reimbursement from a seller in any of the following circumstances: (a) we provide a refund to a buyer because a seller did not promptly deliver the goods, (b) we discover erroneous or duplicate transactions related to a seller, (c) we receive a chargeback from a buyer’s credit card issuer or reversal of payment for the amount of a buyer’s purchase from a seller, or (d) a seller does not act in accordance with Alaskafy’s terms and conditions or any policy thereunder.

B. We may obtain reimbursement of any amounts owed by a seller to Alaskafy by deducting from future payments owed to the seller or reversing any credits to the seller’s Shop Payment Account balance, You authorize us to use any or all of the foregoing methods to seek reimbursement.

7. Payment Processing Fees

PayPals payment processing fees and Alaskafy’s commissions are separate fees.

8. Reporting Obligation

Internal Revenue Service regulations require that we file a Form 1099-K to report unadjusted annual gross sales information for sellers located in the United States that meet both of the following thresholds in a calendar year (reporting):

A. More than $20,000 USD in gross sales, and
B. More than 200 transactions.

To comply with these regulations, sellers who approach 150 (one hundred and fifty) transactions in a calendar year, regardless of sales volume and aggregated across his or her Shops, will be required to provide taxpayer-identification information to Alaskafy.

Fees and Payments

Effective date of below Fees and Payments: September 29th, 2016

 

Sellers may be charged for using some of Alaskafy’s services. This Fees & Payments Policy explains your fees, bills, and taxes and how to pay them.

1. Types of Fees

Transaction Fees

You will be charged 10% of the sale price (not including shipping) of each item your shop sells through Alaskafy’s service. PayPal also charges a transaction fee.

Example: Item sales for $8, free shipping. Alaskafy gets .80 cents, PayPal transaction fee of .20 cents and vendor gets $7.

Advertising Fees

Currently not available however, advertising will be available in the future.

Digital VAT (Value Added Tax) Fees

If you sell an item to a buyer in a European location you will be subject to VAT.

Currency Conversion

All fees that appear on your Alaskafy bill are in US Dollars. If you list items in a currency other than US Dollars, your item price will be converted to US Dollars solely for purposes of calculating the transaction fee.

 

Handmade Policy

Effective date of below Handmade Policy: September 29th, 2016

 

Everything listed in our Handmade category must be made or designed by you, the seller. You may hire employees to help run your business or outside help to assist in making your designs. If you hire employees, you must disclose each of their roles in your business. If you are using any outside help, you must be approved through our outside manufacturing review process. Be prepared to provide proof of how your items are made and who is making them. You may not resell items you did not make or design in the Handmade category.

This policy is a part of our terms and conditions. By listing items for sale in the “Handmade” category, you’re agreeing to this policy and our Terms of Use.

Everything listed in our Handmade category must adhere to our handmade principles of Authorship, Responsibility, and Transparency (A/R/T), which are further described below.

Sellers of handmade goods are expected to adhere to these principles regardless of the size of their businesses, which may range from a single person shop to a designer who partners with an outside manufacturer. An “outside manufacturer” is anyone with whom you partner to create your designs, including providers of any of the following services: printing, 3D-printing, casting, plating, engraving, cutting and sewing, assembling, and any other production-related process.

Authorship

“Authorship” means that the creation of your items begins with you.

We understand that authorship spans a wide range of creative expression. Keep in mind that people come to Alaskafy for unique items that they cannot find anywhere else. What makes your items unique is your personal human touch in their design and creation.

In short, you must be designing or making your items (or both) Reselling iis not allowed in the Handmade category.

To demonstrate authorship, be prepared to tell us:

  • The process of how your items are made
  • What workspace, tools, and equipment you use

And, if you are partnering with an outside manufacturer for production of your items be prepared to also tell us:

  • How you have grown and developed your business
  • What kind of expertise you bring to your business
  • How you developed the original concept behind your designs
  • Your pre-production design process
  • The stages of your design and prototype process

Responsibility

“Responsibility” means that you, the seller, are invested and knowledgeable about the production of your items. Whether working with in-house helpers or outside manufacturing partners, this includes taking the necessary steps to ensure that others you work with understand and are able to realize your vision, design, and level of quality.

To demonstrate responsibility, be prepared to tell us:

  • Who is involved in the making of your items and the running of your Alaskafy shop and what their roles are
  • How you communicate and collaborate with the people who help you run your shop

And, if you are partnering with an outside manufacturer for production, be prepared to also tell us:

  • Why you chose your manufacturer and how long you have worked together
  • How your manufacturer produces your designs, including the people and process involved in the production
  • What specialized equipment or expertise your manufacturer uses
  • How you communicate with your manufacturer about your items
  • How often you visit your manufacturer or the facility where your items are made
  • Whether your manufacturer has any certifications worth noting (for example: LEED, B Corp, Fair Trade, etc)
  • What research you have done to confirm that your manufacturer meets Alaskaf’s Ethical Expectations.

Please note that if you have not yet produced finished products with your manufacturer, you will still be required to demonstrate knowledge of your manufacturer, investment in your relationship with your manufacturer, and how you have worked with your manufacturer to date.

Responsibility also means researching and following local laws.

Transparency

“Transparency” means that you honestly and accurately represent yourself, your items, and your business. The Alaskafy marketplace is built on trust, and buyers come to Alaskafy to connect with you and your shop.

To demonstrate transparency, you must:

  • Use your own photographs (not stock photos) and words to describe your items
  • Complete your About page telling the story of your business, including the names and roles of people who help in your shop to aid in making your items or running your business.

And, if you are working with an outside manufacturer for production, you must also tell us (privately) the name of your manufacturer(s).

Please rest assured that if we correspond with you about our handmade principles, information shared in private correspondence with Alaskafy will remain confidential. For sellers approved to work with outside manufacturers, only what you have posted in the public manufacturer section will be displayed on your About page.

We take the integrity of our marketplace very seriously, and from time to time we may contact you to confirm that your shop complies with our handmade principles.

Made in Alaska® Policy

Effective date of below Made in Alaska® Policy: September 29th, 2016

made-in-alaska-logo

Everything listed in our Made in Alaska® category must be items or services that have been certified  by the State of Alaska’s Made in Alaska® program. For the guidelines of this program you can visits this link: Made in Alaska®

Paid Advertising Policy

Effective date of below Paid Advertising Policy: September 29th, 2016

 

At this time Alaskafy doesn’t offer paid online advertising for members however, as our community grows and sellers wanting to gain additional exposure we will offer ad spots online, on our mobile apps and also in print.

Silver Hand© Policy

Effective date of below Silver Hand© Policy: September 29th, 2016

logo_silverhand2

Much like the Made in Alaska® program, everything listed in our Silver Hand© category must be items or services that have been certified  by the State of Alaska’s certified Silver Hand© Authentic and Genuine Handmade Alaska Native Arts.

If you are Alaska Native and want to apply for Silver Hand® Certification you can find the information here: Silver Hand© Application

Prohibited Items Policy

Effective date of below Prohibited Items Policy: September 29th, 2016

 

This policy explains what is prohibited or restricted on Alasakfy.

1. Alcohol, Tobacco, Drugs, Drug Paraphernalia, and Medical Drugs

Alcohol and drugs are prohibited on Alaskafy. These substances face serious legal restrictions and in many cases are considered controlled substances under applicable law. Our policy also applies to other substances that have or are claimed to have an intoxicating or healing effect. Possible legal restrictions aside, these substances simply are not in the spirit of Alaskafy and we therefore do not allow them.

More Details:

The following are examples of items that may not be sold on Alaskafy:

  1. Alcohol
  2. Tobacco products, smokeable products, e-cigarettes, and e-liquid.
  3. Drugs and certain herbal substances, including substances used for recreational and medicinal purposes, regardless of their legality.
  4. Drug paraphernalia, including, for example: items with a carburetor; slides and/or items with a slide; bongs and bubblers; vaporizers and their components.
  5. Medical drugs and pharmaceuticals.
  6. Restrictions on descriptions of purported health benefits:

A medical drug claim is any element of a listing or shop that suggests an item prevents, heals, or treats a medical condition or disease. Medical drug claims are subject to varying degrees of regulation. If you make claims about the purported health benefits of an item for sale on Alaskafy, we urge you to speak with a qualified expert about which regulations apply to you. It is your responsibility to know and comply with all laws and regulations that apply to the items you sell.

Alaskafy prohibits certain medical drug claims based on our values, such as claims likely to deceive or pose an unreasonable risk to our community. Alaskafy may remove claims that we deem to be inappropriate, excessive, or otherwise unsuitable for our marketplace. If Alaskafy receives proper notice from a legal authority, we may remove an item.

2. Animal Products and Human Remains

Certain animal products are highly regulated and not in the spirit of Alaskafy due to the risk of harm to live, companion, or endangered animals.

More Details:

The following are examples of animal products that may not be sold on Alaskafy:

  1. Live animals.
  2. Items created using any animal species designated as threatened or endangered by the US Endangered Species Act or listed in Appendix I of the Convention on International Trade in Endangered Species (CITES). Click here for more information.
  3. Items made from cat and dog parts or pelts as defined by US Federal Law.
  4. Items made from human remains, except for teeth and hair.

3. Dangerous Items: Hazardous Materials, Recalled Items, and Weapons

For safety reasons and due to complex legal regulations surrounding certain items, we ask that our members not sell items that could be considered dangerous.

More details:

Hazardous Materials

Due to the potential harm caused by hazardous materials, as well as complex legal regulations surrounding such materials, including shipping restrictions, hazardous materials are prohibited on Alaskafy

While not exhaustive, the following materials are examples of prohibited hazardous materials:

  1. Explosives (fireworks or sparklers)
  2. Flammable items (including liquids or loose matches)
  3. Gases
  4. Radioactive material
  5. Toxic substances (such as poisons)
  6. Recalled Items or Items that Present Unreasonable Risk of Harm

Items that have been recalled by governments or manufacturers are prohibited from being sold on Alaskafy. A few examples of items that have been recalled are certain vintage Corning Ware percolators, lawn darts, and drop side cribs.

Items that present an unreasonable risk of harm are prohibited, even if they have not been the subject of a recall. This would include, for example, items that present a choking hazard. We generally rely on information from various government agencies to identify these items.

Weapons

Context matters when it comes to defining what is or is not a weapon. When in doubt, it’s safe to assume that we won’t allow any tool or instrument that is intended to be used as a weapon to inflict harm on a person. The following items are generally not allowed on Alaskafy:

  • Guns, knives, or other blatant weapons (even if they are vintage)
  • Imitation weapons that look real or are prohibited by US law

4. Hate Items: Items that Promote, Support, or Glorify Hatred

We want Alaskafy to be a community where people of all backgrounds, nationalities, religions, political affiliations, and even different types of artistic taste and humor feel welcome. Art is incredibly subjective, and what is offensive to one is not necessarily offensive to others. Vintage items can have educational and historical value, but they can also trigger painful memories of tragic events throughout history.

More Details:

Alaskafy does not allow items or listings that promote, support or glorify hatred toward people or otherwise demean people based upon: race, ethnicity, national origin, religion, gender, gender identity, disability, or sexual orientation (collectively, “protected groups”) or items or content that promote organizations or people with such views.

The following items are not allowed on Alaskafy:

Items that support or commemorate current or historical hate groups, including propaganda or collectibles. Examples of hate groups include Nazi or Neo-Nazi groups, Ku Klux Klan (KKK) groups, white supremacist groups, misogynist groups, or groups that advocate an anti-gay, anti-immigrant, or Holocaust denial agenda.

Items that contain racial slurs or derogatory terms in reference to protected groups.

5. Illegal Items, Items Promoting Illegal Activity, and Highly Regulated Items

We respect the law and expect Alaskafy sellers to respect the law as well.

More Details:

Illegal items and items that promote illegal activity, including counterfeit or stolen items, are generally not allowed on Alaskafy. Neither are certain items that are subject to complex legal regulations or registration systems. Because Alaskafy is a global company, it’s important to abide by the laws of the markets in which you are selling. What is legal in one country may be illegal in another. All forms of illegal activity are strictly prohibited. In addition, listings may not facilitate or promote illegal acts through images or descriptions.

Additionally, due to complex legal restrictions that vary by location, Alaskafy does not permit the sale of real estate or motor vehicles (for example: automobiles, motorcycles, boats, travel trailers, etc.).

We require sellers to follow all applicable laws for the items they list. Examples of items which may be subject to regulation include Native American crafts, plants and seeds, andfood products.

6. Internationally Regulated Items

Our marketplace provides a direct connection between buyers and sellers around the world. If you buy or sell an item from another country, or if you enter into a transaction with someone across international borders, you are responsible for complying with international trade restrictions, including restrictions put into place by the US Office of Foreign Assets Control (“OFAC”), regardless of your location.

More Details:

In the United States, the Office of Foreign Assets Control (“OFAC”) at the US Department of the Treasury administers various economic and trade sanctions. These programs prohibit dealing with certain designated persons and targeted countries. We require that all members who buy and sell on our platform comply with OFAC restrictions, even if they live outside the United States. For example, this includes restrictions on:

Transactions involving certain geographic areas, such as Crimea, Cuba, Iran, North Korea, Sudan, and Syria, or involving any individual or organization located in those places

Transactions involving any item of Cuban, North Korean, or Sudanese origin

Transactions involving Cuban nationals

Transactions involving jadeite or rubies from Burma (Myanmar)

Any transaction or dealing with an individual or entity specifically identified by OFAC, notably those listed on OFAC’s Specially Designated Nationals (“SDN”) List or Foreign Sanctions Evaders (“FSE”) List

Alaskafy’s policies prohibit our members worldwide from engaging in any transaction that would violate OFAC sanctions. While we attempt to protect our members from unwittingly violating these laws by preventing certain prohibited transactions, it is up to each seller and buyer to be familiar with—and compliant with—OFAC regulations.

Alaskafy members can consult the OFAC website for complete information about the various sanctions programs administered by the US Department of the Treasury:http://www.treasury.gov/resource-center/sanctions/Pages/default.aspx

In addition, Alaskafy members should be aware that other countries may have their own set of trade restrictions, and that certain items may not be allowed for export or import under foreign laws. You should consult the laws of any foreign jurisdiction when contemplating a transaction involving the shipment of goods overseas.

Finally, Alaskafy members should be aware that third-party payment processors, such as PayPal, may independently monitor transactions for sanctions compliance and may block some transactions as part of their own compliance programs. Alaskafy has no authority or control over the independent decision-making of these providers.

7. Pornography and Mature Content

As a creative community, we tend to be fairly liberal about what we allow on Alaskafy, but we draw the line at pornography. Beyond that, we restrict mature content so that people who are offended by this kind of material don’t have to see it. If you are selling mature content, we ask that you understand that there are differing sensibilities around the world and that you try to be respectful.

More Details:

Pornography of any sort is prohibited on Alaskafy, whereas mature content is restricted.

Although pornography can be difficult to define, an item generally qualifies as pornography when it is a particularly extreme or explicit version of mature content.

We define mature content as depictions of male or female genitalia, sexual activity or content, profane language, violent images (within reason; see also Violent Items), and explicit types or representations of taxidermy.

Mature content must be properly listed and tagged as such. Not all nudity is considered mature, and examples of non-mature nudity are listed below. If you find yourself questioning whether your item is mature, then it is likely a good idea to assume that it is mature content, and you should label it as such.

When deciding whether mature content crosses over the threshold into pornography, we take into consideration how realistically mature image or images are portrayed, and the explicitness of depictions of sexual activity or content.

8. Violent Items: Items that Promote, Support, or Glorify Violence

We want Alaskafy to be a safe place for everyone. While violent content can be a legitimate part of historical, educational, or artistic expression, it should never be used to promote or glorify violent acts against others.

More Details:

We do not allow Items or listings that promote, support or glorify acts of violence or harm towards self or others, including credible threats of harm or violence towards self or others.

The following items are not allowed on Alaskafy:

  1. Items that glorify human suffering or tragedies, including items that commemorate or honor serial killers
  2. Items that attempt to exploit natural disasters or human tragedies
  3. Items that encourage, glorify, or celebrate acts of violence against individuals or groups
  4. Items that encourage self-mutilation, starvation, or other self-harm

Shipping Policy

Effective date of below Shipping Policy: September 29th, 2016

 

This Shipping Policy explains your shipping obligations as a seller.

Sellers are responsible for shipping their sold items to buyers. If you’re using a shipping or fulfillment service, please keep in mind that you are ultimately responsible for making sure that your buyers receive the item(s) they purchased from your shop.

By selling on Alaskafy, you agree to:

A. Provide an accurate “ships from” address.
B. Specify your shipping costs and processing times in your listings.
C. Ship items promptly after they are sold. Prompt shipping means that you ship each item within 3 days of purchase, unless you specify otherwise in your processing time or agree to a different shipping period with the buyer through messaging.
D. Comply with all local and international shipping and customs regulations. We know that shipping and customs regulations can be tough to read, so check out these Help articles on international shipping using United States Postal Service (USPS), international shipping using Canada Post, and shipping to buyers in the European Union.
E. Shipping to the wrong address is likely to result in a non-delivery case, so make sure to ship to the address listed by the buyer.
F. Mark the order as shipped when you ship it.

In the unlikely event an order does not arrive, be prepared to provide valid proof of shipping. Valid proof of shipping must show that the item actually was shipped and that it was sent to the address provided by the buyer (or verified via USPS address verification). If a buyer does not receive their order, they may file a case against your shop.

Inbound and Outbound Linking Policy

Effective date of below Inbound and Outbound Linking Policy: September 29th, 2016

 

This policy is part of our Terms and Conditions and governs how you can link to and from Alaskafy.

Outbound Links

Sellers may not use Alaskafy’s services to link to other outside services for shopping purposes. An example would be linking to an e-Commerce website or any other eternal service for purposes of avoiding Alasakfy’s transactions fees.

Sellers also may not indicate or refer to any external source for shopping purposes.

Inbound Links

If you don’t have your own external online shopping site, you may build links to your Alaskafy shop, items or store.